Contact Us

Order Tracking
To check the latest status of your order, please use our recommended global logistics tracking platform:
Tracking Link: https://www.17track.net/en
Simply enter your tracking number on the 17Track website to view real-time updates on your shipment’s location and delivery progress.
Get Help with Your Questions
For general inquiries, we recommend checking our FAQ Help Center first—many common questions (such as shipping policies, return procedures, and payment issues) are already answered there for your convenience.
If you can’t find the answer you need, feel free to reach out to us via the following methods:
  • Contact Form: Submit your question directly through our contact form, and we’ll get back to you promptly.
  • Email Support: Send your detailed inquiry to support@jubzeak.com
  • TEL:+1 810 510 2715
Support Hours & Response Time
Office Hours: 9:00 AM – 5:00 PM EST (Monday to Friday, excluding major holidays)
We strive to respond to all emails and form submissions withinone business day. If you haven’t received a reply within this timeframe, please kindly check your spam or junk folder—sometimes our responses may be filtered there accidentally.
A Quick Note for Efficient Support
To help us assist you faster, please provide your order number (if applicable) when reaching out about a specific order. Additionally, we kindly ask that you avoid sending multiple duplicate messages, as this can slow down our response process by creating unnecessary ticket volume. We’re working as hard as we can to address every inquiry in the order it’s received!
We value your trust in Jubzeak and appreciate your patience. Our support team is dedicated to ensuring you have a smooth and satisfying shopping experience with us.